Cancellation of orders is based on the delivery type that you select.
1. You can cancel the order within 24hrs of placing the order, except when you select the 2hrs Delivery option/same day delivery option/Next day delivery option.
2. You can cancel the order after Delivery only if they find the product in a damaged condition.
3. You are not eligible to cancel the Order Once the product is shipped, regardless of the time.
Bulk Orders
In case of Bulk Order, please note that Priyadarshini Online reserves the right to cancel bulk orders placed on the website. So, if you don't want such cancellations to happen for bulk orders, please contact Priyadarshini's 24*7 customer Care or E-mail to support@Priyadarshini.com before you place such orders.
Coupons or Discounts - Terms and Conditions
1. Coupons or Discounts are subject to availability, bound by the coupon redemption conditions.
2. You can only use one Coupon or Discount per order, Unless the Coupons or Discounts says otherwise.
3. You cannot transfer Coupons or Discounts, or redeem them for Cash, or try to combine them with any other coupons, or any other offer, or discounts, or promotions offered by Priyadarshini.
4. Hence, Coupons or Discounts are non-transferable. Taxes, shipping, handling, and other fees are extra, vary and you will not be able to discount them.
5. If you return any of the items purchased with Coupons or Discounts, we will subtract the value of coupon or discount from the purchase price paid. And if you return a single product from a multi-buy Coupons or Discounts, our refund will mean that you've effectively paid full price for the products you keep.
6. If you use the Coupons or Discounts and subsequently cancel or return the order, the Coupons or Discounts will no longer be valid, and the respective value may not be reapplied to another order.
7. We may change or withdraw Coupons or Discounts, Pricing, specifications, availability, and terms of offer at any time without notice. All orders are subject to approval, and only binding when accepted by Priyadarshini Online.
8. Priyadarshini Online is not responsible for typographical, pricing or other errors, omissions, or consequences of misuse of the site and its functions.
9. Each Coupon or Discount is valid for a limited time only and expires on the date specified in the Coupons or Discounts.
10. Priyadarshini shall not be liable for any loss, damage or injury suffered or sustained (even if caused by negligence) as a result of accepting and/or using the coupon or Discounts.
XVIII. FORCE MAJEURE AND FAULT OF THIRD PARTIES
(1) We hope you understand that Priyadarshini Online will perform obligations by law, but in some cases, Priyadarshini Online will not be liable for performance breach or obligation changes arising from:
a) Natural disasters, Epidemic, Pandemic, strikes, riots, wars, act of government, judicial or administrative orders, and other force majeure factors;
b) Service interruption or disruption due to power supply failure, telecommunication network failure and other public service factors, or hacking, virus intrusion, government control and any other network, technology, communication, information or/ and security issues.
XIX. WARRANTY
(1) We would like to inform you that any product warranties sold through Priyadarshini Online are provided solely by the manufacturer of that product.
(2) We hope you know that neither Priyadarshini Online nor Priyadarshini Mobiles . will be liable for any indirect, incidental, or consequential damages arising from your use of any product purchased through Priyadarshini Online, to the fullest extent permitted by applicable law.
ACCIDENTAL DAMAGE AND LIQUID DAMAGE PROTECTION (ADLD)
1. Only one claim in a year - for android and apple devices (its a comprehensive policy that covers the entire phone/Tablet against accidental and liquid damage)
2. Only above 18 years are eligible to avail of the policy.
3. Claim to be filed/intimated within 48 hrs. of the accident and customers will have up to 7 days to upload all the documents.
4. On boarding of the customer also must happen at the time of billing.
5. In case the customer gets DOA within 48 hrs. he needs to update the IMEI change via Customer care support.
6. This policy is transferable only to first blood relationship (i.e., yourself, father, mother, spouse, and kids) where you can establish as per the govt id proof (Aadhar, Driving license, Passport, and birth certificate)
7. In case of activation under corporate need to have the deceleration on the company letterhead with the user’s government id proof required or the admin of the corporate must share mail from the official id.
8. 5% Excess of the sum insured needs to be borne by the customer at the time of claim for both service and BER cases.
9. Exclusions
10. Any Damage/Loss caused by any deliberate act or negligence shall not be covered. Loss or damage caused by incorrect storage, poor maintenance, willful negligence, incorrect installation, incorrect set-up, unless the Authorized Service Center representative would confirm otherwise with due substantiation.
11. Damage/Loss to the device due to mysterious circumstances, disappearance, or unexplained reason is not covered.
12. Mobile Accessories, minor scratches, dents, etc. are not covered.
XX. LIMITATION OF LIABILITY AND DISCLAIMER
(1) We hope you and we each agree to limit claims for damages, or other monetary relief against each other to direct and actual damages regardless of the theory of liability, to the fullest extent permitted by law. This means that neither of us will seek any indirect, special, consequential, treble, or punitive damages from the other.
(2) Please note that this disclaimer applies to, but is not limited to, any damages or injury arising from any failure of performance, error, omission, interruption, deletion, defects, delay in operation or transmission, lost profits, loss of goodwill, loss of data, work stoppage, accuracy of results, computer failure or malfunction, computer viruses, file corruption, communication failure, network or system outage, theft, destruction, unauthorized access to, alteration of, loss of use of any record or data, and any other tangible or intangible loss, to the fullest extent provided by applicable law.
(3) We need you to remember, that this limitation and waiver also applies to any claims you may bring against any other party to the extent that we would be required to indemnify that party for such claim. You understand you agree we are not liable for problems caused for you or a third party, by any act of nature, or by any criminal activity by someone unrelated to us.
XXI. INDEMNIFICATION
(1) You also defend, indemnify, and hold Priyadarshini Mobiles Private Limited and Priyadarshini Online and our CEO’s, Managers, Executives, Staffs, etc. including our properties, harmless from and against any and all liabilities, claims, damages, costs, and expenses, including attorneys’ fees and costs, arising from or related to your misuse of the website or any breach by you of these Terms and Conditions.
(2) You understand we reserve the right, at our expense, to assume exclusive defense and control of any matter otherwise subject to indemnification by you. Hence, in any case, you understand you agree to cooperate with us, if and as requested by us in the defense and settlement of such matters.
XXII. GOVERNING LAW AND JURISDICTION
These terms and any other terms and conditions shall be governed by the laws of India and any disputes shall be subject to the exclusive jurisdiction of courts at Chennai.